Although remote work has benefits, managing time zones and cultural differences becomes important when testers are distributed around the world. Careful handling is necessary to maintain alignment between testers.
Of course, there are no drawbacks to any form of testing. The biggest issue with crowdsourcing may be confidentiality, which may be more difficult to maintain for remote employees.
It is better to look for crowd testing services that provide Non-disclosure agreement and other guarantees, but applications with high security may not be suitable for crowd testing.
Another drawback may be the reliability of crowd testers, and you should also check before agreeing to hire. The dispersed nature of testers can make it more difficult to maintain a continuous and clear conversation, which may lead to incorrect communication or incomplete results.
Please remember that you may also have to play the role of project manager to control remote testers and ensure that they are doing everything they should. This will be simpler for the internal QA team as their members are already familiar with work practices and the software itself.
Payment usually depends on the number of vulnerabilities discovered, so you need to ensure that testers do not prioritize quantity over quality. When internal teams have become part of the company culture, crowd testers may not invest too much in the results and goals.
Although using remote employees has obvious advantages, when testers are distributed around the world, you do need to pay attention to issues such as time zones and cultural differences. It can be tricky to have everyone on the same page without careful handling.
What is the process of crowd test?
If you decide to use crowd testing, you must develop a clear plan for the process. Clearly outline the project objectives, establish a budget, and determine whether you prefer to work directly or indirectly with testers.
Crowd testing companies like Global App testing offer a free choice of fully hosted or co hosted testing services. Alternatively, you can choose a more practical approach by collaborating directly with individual testers.
Typically, companies require potential population testers to complete a personal profile highlighting their experience, skills, and qualifications. These testers may also be required to conduct experimental tests to evaluate their applicability to specific projects.
It is crucial to clearly convey your expectations to the selected testers. Providing precise explanations and detailed testing plans will facilitate a smooth process, as well as regular communication through forums.
